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Customer Service

Contact Us

831-475-9221
831-475-4247 (fax)
ccs@frenchys.com

Retail Location
3960 Portola Drive
Santa Cruz, CA 95062
Get directions

Retail Store Hours
Sunday-Thursday 9 AM to 11 PM
Friday-Saturday 9 AM to 1 AM

Online Shopping Hours 24/7/365!

Lost Shipments

Please contact our retail location in Santa Cruz, California if you do not receive your package within 3 weeks from receiving confirmation that your package has been shipped. Contact hours are 9:00 AM to 5:00 PM PST, Monday through Friday. The local telephone number is 831-475-9221. We will work with the shipper to track down your missing package. Frenchy's is not responsible for any lost shipments or shipments that are stolen from your doorstep, mail box or P.O. Box. Further, you agree not to hold Frenchy's or any of their vendors, subcontractors or employees liable for any and all physical or property damages that may result from the use of this site or of any items purchased from it.